Enterprise revenue 5×’ed in a year. The bar’s moved up into the stratosphere: keep developers smiling, keep nothing breaking, and keep enterprise trust growing.
We need a Principal PM to look at our next growth segment, and say: “cool, here’s the plan, here’s what matters, here’s what we’re shipping, and here’s how we’ll know it worked.”
We need a product-whisperer to hang with our C-suite, and make Vapi noticeably better at product management.

What You’ll Do:

30 Day:
- Become unreasonably dangerous on the Vapi platform and business.
- Figure out where real users get stuck, and where enterprise deals die in legal purgatory.
- Write a “here’s the mess + here’s the opportunity” brief for your segment.
- Turn Eng/Design/GTM into a well-oiled effective shipping machine.
60 Day:
- Turn your vision into a crisp strategy. Not a 157-page novel.
- Ship 1 high-leverage improvement that visibly moves adoption, engagement or retention.
- Own and execute on a 12-month rolling roadmap with measurable success.
- Turn data into knowledge. As someone should totally have said: it’s ok to fail, it's not ok not to understand why.
90 Day:
- Deliver a step-function improvement in a core metric for your initial customer segment.
- Make that segment feel boringly excellent: fewer fire drills, more compounding wins.
- Raise the bar across Vapi by demonstrating clarity, speed, honesty, and customer empathy. Help turn Vapi into a customer-led product rich organization.

Who You Are:

You think that fast is better than slow, and know the difference between “move fast” and “set money on fire.”
You enjoy going repeatedly from user pain -> crisp spec -> shipped product -> slightly wrong -> mods -> roughly right.
You debate timing, not value, with unusually high competence and low ego.
You speak fluent API and fluent Enterprise.
You like hanging out regularly with Karl the Fog in our San Francisco office.

Compensation Range: $270K - $300K