E-Commerce Analyst (Amazon)
Rainforest Life
About us
Rainforest is Asia’s leading e-commerce brand aggregator that focuses on brands and products for the modern parent. We acquire consumer e-commerce brands, providing entrepreneurs with a healthy exit, and we invest in the acquired brands to grow them globally. Our mission is to fulfil the potential of microbrands, growing brands with great products to delight mums worldwide.
The Role: E-Commerce Analyst (6-months Contract)
This role offers an exciting opportunity to be at the forefront of an evolving Marketplace Strategy and Center of Excellence team within a dynamic E-Commerce aggregator.
As we scale up the team’s capacity to drive our organization's strategic growth across multiple dimensions, we are looking for an E-Commerce Analyst who will support the team in the Amazon Marketplace Business Continuity space, as well as provide administrative support in all other areas where the team requires.
Roles & Responsibilities
- Ensure seamless business operations on Amazon.com by monitoring and rapidly responding to critical situations, maintaining crisis communications, and managing brand integrity across various platforms.
- Other general administrative duties such as:
- Conducting first-level e-commerce related research work.
- Documentation of Standard Operating Procedures.
- Transcribing information from training videos and notetaking.
- Assist in the project coordination and implementation of Strategic Initiatives, tracking assigned deliverables to completion
Requirements
- Amazon FBA experience, especially experience in resolving issues with Amazon Seller Support
- Bachelor's degree in any discipline
- Must be comfortable to work in a startup environment with a high degree of ambiguity
- Resourceful, able to maintain a positive attitude and focus on task delivery in a fast-paced environment
- Proficient in Microsoft Office, especially working with formulas on Microsoft Excel / Google Sheets
- High attention to detail and able to prioritise multiple deliverables
- Fluent in English and possesses good interpersonal and communication skills
- At least 5 years of relevant admin experience in any industry preferred.