Integration Specialist
EvenUp
Location
Remote-US
Employment Type
Full time
Location Type
Remote
Department
Customer Success
Compensation
- $115K – $125K • Offers Equity
The salary range provided reflects the compensation that EvenUp reasonably expects to offer for this role. The specific salary within this range will be determined based on various factors, including the candidate's relevant experience, education, skills, location, and alignment with the role's responsibilities.
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.
We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.
The integration specialist drives system to system integrations for EvenUp and Case Management System (CMS) platforms. This person will manage setup, configuration and maintenance. They oversee multiple simultaneous customer onboarding projects using agile methodologies (e.g., Kanban, Jira), technical acumen and customer management to ensure timely, accurate and secure connection between EvenUp and our customer case management systems.
Key Responsibilities:
Manage multiple concurrent customer integration onboarding projects coordinating with customer teams, and EvenUp internal collaborators (Customer Success, Support, Product, Engineering) as needed.
Configure and manage API based integrations using a combination of configuration modules and technical skills (SQL/JSON) for data mapping.
Develop/refine setup procedures for new and existing integrations as they are developed and come into production.
Track customer project status and health, ensuring efficient engagement and delightful customer experience.
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Lead customer communications for integration onboarding projects.
Qualifications:
5-7 years of experience functional/technical delivering integrations for SaaS or related solution delivery
Experience working in and driving an agile process to manage and deliver customer outcomes
Technical acumen: SQL, JSON, API server to server integrations; intermediate coding experience a plus
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Strong customer management, communication, collaboration skills
Nice to have:
Integration middleware; orchestration, workflow, technical specifications, process management
Applications: familiar with SFDC, JIRA, Confluence, G-Suite, Postman, Workbench, Metabase, Temporal
Notice to Candidates:
EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com or no-reply@ashbyhq.com email address.
To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.
If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”.
Benefits & Perks:
As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off, sick leave, short-term and long-term disability
10 US observed holidays, and Canadian statutory holidays by province
A home office stipend
401(k) for US-based employees and RRSP for Canada-based employees
Paid parental leave
A local in-person meet-up program
Hubs in San Francisco and Toronto
Please note the above benefits & perks are for full-time employees
EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Compensation Range: $115K - $125K